To start or terminate an account, you may call 540-942-6643, come to our office at 941 Fir St., or fill out our online form. There is a Deposit required for Renting Residential and Business Properties. The deposit amount is divided between the first 2 bills.
You need to bring a current valid picture ID with you, as well as provide the following information:
Any other name you would like on the account
We need to have at least 24 hours notice to start service. Deposit and any previous balance must be paid in full before service begins.
Garbage Only Accounts
Renting Business Property
Renting Residential Property
Note: we need a copy of the sellers agreement / contract.
Services & Rates
Effective July 1, 2016
$29 / can
$7.90 / thousand gallons
$4.54 / thousand gallons
Water service charge is based on meter size.
Rates for meters larger than 10 inches will be set by city manager. All of the rates above are based on bi monthly billing cycle.
*Standard residential meter size.
Sewer service charge is based on meter size
Final Notice Penalty
Final notices are sent the day after the due date.
Late Payment Penalty
Added the day after the due date.
5% / total bill
Late Payment Cut-off List
Cut-off list is generated at 9 a.m. seven days past original due date.