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Waynesboro News

Posted on: August 19, 2021

Start, Stop & Transfer Utility Service Online for Residential and Commercial

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Where can I find the Online Fillable Forms to Request Start, Stop or Transfer of Utility Services?

The online fillable forms can be found on the Public Works Department webpage under "Services, Utility Billing" or use this direct link: https://www.waynesboro.va.us/300/Utility-Billing There is also a link on the front page of the web in our "Quick Links" section called "Utility Service Online Forms". 


Where can I call if I have questions about the online fillable forms?

Please contact Customer Service: Utility Billing at (540) 942-6643, Option 4. 


Where do I pay my utility bill?

Paying Your Bill


  • All payments are taken at the Treasurer's Office located at 503 W Main Street and can be paid in person, over the phone (540-942-6606) or online.


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